Support and Contact Info for PRAMS

PRAMS was developed and is maintained by the Office for Research Information Systems (ORIS) in conjunction with various staff members from the Office for Research Protections at University Park and the Human Subjects Protections Office at the College of Medicine. Various offices help to support PRAMS accounts, logon problems and error management. Please reference the support groups below for the proper contact information.

Error Messages

If you are receiving error messages in PRAMS, please email pramsadmin@psu.edu so that they can quickly address the problem.

VPN Connection Issues

If you are having problems connecting to the VPN, please contact the ITS Helpdesk at (814) 863-2494 or by email at helpdesk@psu.edu.

Protocol Questions, Access Account Problems

If you need to have your Penn State Access Account enabled in PRAMS or if you have questions about your submission, please contact the appropriate office:

For researchers at Penn State University Park and all locations except Hershey:

Office for Research Protections (ORP)
Web: www.research.psu.edu/orp
Phone: (814) 865-1775
Email - General Support: orprotections@psu.edu
Email – Biosafety: orp-biosafety@rtto.psu.edu
Email – IRB: orprotections@psu.edu
Email – IACUC: orp-iacuc@rtto.psu.edu
Email – UIC: orp-isotope@rtto.psu.edu

For researchers at Penn State College of Medicine and the Milton S. Hershey Medical Center:

Human Subjects Protection Office
Web: www.pennstatehershey.org/web/irb/home
Phone: (717) 531-5678
Email: hspo-prams@hmc.psu.edu

IACUC/IBC Office within Comparative Medicine
Web: http://pennstatehershey.org/web/comparativemedicine/home
Phone: (717) 531-8460
Email: ckelly1@psu.edu

UIC Office within Physics
Web: www.pennstatehershey.org/web/radiology/patientcare/services/physics
Phone: (717) 531-8027